Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says "no information available at the moment".
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- You do not receive them within the guaranteed time (45 days not including 2-5 day processing)
- You receive the wrong item
- You do not want the product you have received (but you must return the item at your expense and the item must be unused)
We do not issue the refund if:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster)
- Other exceptional circumstances outside the control of nailditin.style
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on page.
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
now and let your nails do the talking!
Customer –
I made couple of purchases with 31 different items all together and store shipped ALL of them in absolutely correct order! The colors are very pretty. The bottles are tiny (7 ml) but for me is preferable to have more different colors than one huge bottle of the same color. Good product and friendly seller. Thank you very much!
Customer –
Cute and practical
A***s –
I liked the brush is very good and makes the fishes very cute
G***y –
Pretty pretty
Y***a –
I love
B***d –
Hello I was just expecting something a little bigger but it's very nice anyway
U***k –
Great coverage, comes very well packed, safe, super saturated color, great coverage, suitable density, super practical, good stem for decoration, slim brush
A***n –
Fast shipping color is exactly as shown and the small detail brush is perfect for any detail work
M***n –
Nice thin brush perfect for detail work
J***h –
Nice
G***a –
super
F***s –
I loved it but it took
Customer –
Everything came as pictured. I’m happy with my purchase.
M***m –
I loved them all very nice *
K***o –
very good
Customer –
Perfect
J***a –
love it
A***c –
Thank you
L***l –
The brightness is incredible I recommend them
I***a –
Love it and ordering more.
S***A –
Very beautiful on the nails.
M***r –
The color is not at all similar. Another. The quality is worse than expected. Highly liquid, spreading. It is impossible to draw a thin line.
E***l –
It’s not shiny chrome
U***r –
It's not enamel, it's sticky and not dry
K***r –
Excellent product quality, highly recommended! I have a lot of time using it and the quality is excellent
N***h –
Doesn’t dry at all. I have applied and am waiting for the last 20 mins for it to dry as I’m typing and it’s still fresh/fluid as if I just applied it. Wouldn’t recommend
R***n –
Didn’t receive
P***o –
Fast shipping, well packed beautiful polish. I know mirror gold is hard to find but I think this may be the most closest yet. The gold is heavy and will drip to a side if you try to mirror it in one go. Do several light layers.
M***z –
I love the colors
J***e –
It is so tiny, but hopefully, it works.
M***A –
Very good thanks
C***l –
top
A***r –
The store refused to refund me after sending me the wrong color. I have to open a dispute to able to get my refund. Untrustworthy seller: don't buy anything from this seller!!
D***z –
I loved
M***z –
Very small bottles, little varnish
Customer –
The products were shipped quickly and arrived much faster than expected. I bought 3 products: metallic gold, silver and rose gold. On the nails, they all look like dirty gray. The gold does not shine at all as shown in the picture.
H***k –
Leaked in the package.
N***a –
The Varnish came, but it's very small as a sample. And he is much more mature than in the photo. He does not shine like metal
M***z –
Nice
R***n –
it's a mini size bottle of polish, as well as a gel polish, you need to cure this and have a base coat. so disappointed in their photo ad