Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says "no information available at the moment".
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- You do not receive them within the guaranteed time (45 days not including 2-5 day processing)
- You receive the wrong item
- You do not want the product you have received (but you must return the item at your expense and the item must be unused)
We do not issue the refund if:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster)
- Other exceptional circumstances outside the control of nailditin.style
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on page.
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Customer –
The color is not fully Golden and has no chrome or mirror finish
Customer –
I loved it is small but for price and perfect quality I recommend it
N***o –
Came quickly. Thick. Lays down well. I advise. Came quickly.
X***g –
It's tiny
C***r –
Delivered super fast, wow great Metalik gel nail lacquer, super fine brush, I'm totally thrilled, great quality
A***c –
Thank you
L***A –
Beautiful. Shipped very quickly
T***z –
Excel product only for decoration to fully enamel the nail does not dull the second day
A***n –
SOOO NICE very thick high quality inexpensive would buy again only negetive thing is that it took forever to come but still nice
J***a –
I really like the truth I take a while but I arrived thank God thank you very much
A***n –
The color of the color is similar to the metal effect of the beautiful in the lamp 30 seconds when the top of the power of the metal does not lose the store recommended delivery of the Bistra
U***k –
it is as expected, maybe a little more sparkly than metallic but it's nice any way
M***A –
Beautiful I recommend it to the 100%
Customer –
I thought, if I would be a bilsha. Ale matched.
L***i –
The products came fast and long-lasting color is compatible with description I have not yet used
N***k –
Whiglyadav rozkishly, I want a stinker in a robot in a nose, I can give you a day
F***i –
Very nice silver! However, the product is very little. Be careful because the brush is soft not stiff.
M***Z –
Just as described
Z***r –
Shipped quickly, packed well. Seller recommend. Bottles are certainly very small, But the colors are beautiful saturated. Came to Ukraine in almost a month.
A***u –
The color is good but the brush is bent and dries