Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says "no information available at the moment".
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- You do not receive them within the guaranteed time (45 days not including 2-5 day processing)
- You receive the wrong item
- You do not want the product you have received (but you must return the item at your expense and the item must be unused)
We do not issue the refund if:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster)
- Other exceptional circumstances outside the control of nailditin.style
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on page.
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
W***k –
the glue dries up super fast, like less than a second, so as soon as I apply the glue, the other person have to have the nail ready to put it on right away, otherwise it is dry already. and the smell is super strong, so Do Not smell it!!! it burns your nose and eyes!! but it works.
R***r –
Came faster than the specified period, it looks like everything is whole, in practice I have not tried it yet.
A***z –
I never get there
Customer –
the thing didn't come
Customer –
great 🙂
E***a –
Glue holds very well advise
A***a –
1/3 empty tube
Customer –
The order came quickly, well packed. Recommend
Customer –
By smell ordinary superglue. Glue quite well. I think if the nails can be neat for several days
Customer –
Well packed in a month well, the customer, of course, in a bottle of not enough glue, but it's nothing so it's better to buy 3-2 pieces at once I advise everyone
V***r –
Hello. I want to say thank you very much for the delivery and so fast! Glue nails is very convenient and holds nails perfectly, I have not checked it yet, but I am sure it will be, I recommend the store
C***r –
it’s fine not the best glue
А***а –
Someone may not like it, but this glue fits perfectly. I work in the food industry and I can't wear my nails. On this I glue my nails for the weekend. And then I take them off without any problems. I carry a jar of glue with me. And if the nail falls off, I easily fix it back and it firmly holds. I have no problem smearing my finger with glue once a day. Super.
L***A –
The goods arrived quite quickly, thank you! Each tube of packages separately! Nothing spilled
Customer –
Only the glue that is very small outside this arrived fast and the letters are beautiful loved I can't wait to use.
A***l –
The most common and familiar "glue liquid" or second super glue, only with a brush. But tips are good.
L***a –
Who drank AAAA for half a can? And so it glues norms, not dried up came and thanks for that
D***Z –
It took more than two months to reach the Canary Islands
Customer –
The glue is very long. the volume of the bubble is half full.