Overview
Thank you for shopping at Nailditin.style! We take pride in the quality and uniqueness of our products. Understanding that sometimes things don’t work out, we offer a straightforward return and refund policy to ensure your shopping experience with us is worry-free.
Return Policy
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Duration: You have 30 days from the date of purchase to initiate a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
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Process: To start a return, you can contact us at [email protected]. Please note that returns will need to be sent to the address provided by our customer service team upon your return request. Items sent back to us without first requesting a return will not be accepted.
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Customer Responsibility for Return Shipping: The customer is responsible for the cost of return shipping. We recommend using a track-able shipping service or purchasing shipping insurance for items of significant value, as we cannot guarantee that we will receive your returned item.
Refund Policy
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Receiving Your Refund: Once we’ve received and inspected your return, we’ll send you an email to notify you that we have received your returned item. We will also inform you of the approval or rejection of your refund. If approved, you’ll be automatically refunded on your original payment method within a certain amount of days, depending on your card issuer’s policies.
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Damaged or Incorrect Items: If you receive a damaged or incorrect item, please contact us immediately so we can evaluate the issue and make it right. In such cases, we will cover the return shipping cost.
Exclusions
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No Restocking Fee: We do not charge a restocking fee for returned items.
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No Final Sale Items: All items are eligible for return; we do not sell final sale items that cannot be returned.
Questions?
If you have any questions about our return and refund policy, please contact us at [email protected]. Our customer service team is here to ensure your satisfaction with every purchase from Nailditin.style.
Business name: Nailditin.style
Email: [email protected]
Return mail: [email protected]
Phone number: (+27) 79 536 1747
Business address: 42 Valley Dr, Forest Hills, KwaZulu Natal, South Africa
Business Hours: Monday to Friday 10:00 AM–5:00 PM
Thank you for choosing Nailditin.style. We look forward to serving you again!