Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says "no information available at the moment".
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- You do not receive them within the guaranteed time (45 days not including 2-5 day processing)
- You receive the wrong item
- You do not want the product you have received (but you must return the item at your expense and the item must be unused)
We do not issue the refund if:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster)
- Other exceptional circumstances outside the control of nailditin.style
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on page.
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Z***a –
I thought it would be smaller. Not ideal, there are small defects, but in general norms. It went for a long time, in the case did not try
K***K –
The cutters went very long, 3 months. Liked brown and gray, green remains on the skin, crumble all. I took one for a sample.
G***a –
I bought cutters on the advice of nail-blogger Julia mohonova. Cutters, in fact, cool! I quickly made a manicure, cuticle and pterigi well cleaned. I’m happy with the purchase. In the future I will only buy these
E***o –
very nice! Thank you ;-))
M***a –
good
N***t –
I received the parcel a month before Belgorod. Milling cutters without cases, came packed in a Purp without damage, abrasive especially between brown and green is not felt. Green took for final grinding of manicure, Brown for pedicure. In general, I am happy, the store took responsibility for Delivery of the goods (so as not to crumble, wrapped with a navel) definitely recommend the seller and the goods .. in the order there was still a diamond cutter bullet, but. What will come up with a grinding ball for cuticle .. it will be difficult to turn out the cuticle .. well, for me .. definitely to buy, the seller is well done.
A***h –
Good silicone heads. Different filling abrasive.
N***A –
Excellent
A***a –
The parcel came in quickly for 15 days in Volzhsky. All in good quality
F***a –
The cutter polisher is just excellent. what you need. thank you.
S***a –
Came quickly 2 weeks before Moscow. quality is good
A***r –
Seems to be spinning exactly. The center is not displaced. I did not communicate with the store.
V***k –
delivery to Canada super fast, quality is good. But parcel package was ripped
Y***a –
The parcel to Kiev came quickly, less than 20 days, received at a new mail.
G***r –
The cutters are excellent, really liked. the delivery is longer than 2-OH. Thank you for the goods
R***r –
I buy not the first time from this store, the quality is good!!!
Z***n –
In appearance, no different from the ones I buy in Ukraine. Sort of well-tagged, let’s see how to make friends with the Parat. In general, I am very pleased) Put in the mailbox
R***r –
The goods went sooo long, I thought already that it will not come)) the size is suitable, in fact I did not try
N***r –
The milling cutter is soft, like rubber. Made neatly. I haven’t tried it yet. Delivered in 2 weeks to Balashikha (Moscow region). Combined several different orders in one and delivered to the Postamat Pyaterochka, maybe so fast delivery was. Seller recommend
G***k –
Super